CURRENT JOB OPENINGS

The Assistant Retail Manager is responsible for assisting the Retail Operations Manager in carrying out daily business operations of the Pendleton Round-Up and Happy Canyon Retail Store. Provides outstanding customer service and through employee actions, creates a positive image of the Pendleton Round-Up and Happy Canyon.

Additionally, the Assistant Retail Manager assists the Retail Operations Manager with support activities, events and special projects with the Association and Happy Canyon Presidents, Queen and Court Directors and other Directors as required.

To be successful as an Assistant Retail Manager you should have strong leadership and decision-making skills. An outstanding candidate will also demonstrate excellent interpersonal, organizational and problem-solving skills.

Who We Are:

Since 1910 and 1916, The World Famous Pendleton Round-Up and Happy Canyon Night Show have been prestigious events the second full week of September and continue to be over a century later through their continued commitment to our community, heritage preservation, and volunteer stewardship.

Essential Duties and Responsibilities:

• Assist Retail Operation Manager in assigning duties to staff and scheduling break periods, work hours, and vacations.
• Assist Retail Operations Manager to train staff in store policies, department procedures, and job duties.

• Assist Retail Operations Manager in retail operations including selecting and ordering merchandise, establishing pricing policies, merchandising retail products, assisting with the development of new sales and recruitment strategies, planning sales and liquidating merchandise.
• Maintain strong leadership skills and ensure that staff maintain a high level of customer service at all times.
• Assist customers in-store with purchases, returns and exchanges. Greet customers and assist with their shopping needs. Assist customers by demonstrating proper etiquette via email and phone.
• Listen to customer complaints and resolves problems to restore and promote good public relations.
• Perform opening and closing store operations including cash counting and daily reconciliation of sales and receipts.
• Maintain current and accurate inventory of merchandise including processing orders, keeping merchandise on the floor stocked and notifying Retail Operations Manager of low inventory for reorder.
• Supervise e-commerce operations including fulfilling online orders in a timely manner, posting online orders and uploading and maintaining products and current inventory.
• Accurately manage and account for cash utilized by and generated through retail operations.
• Assist in managing “pop up” or off site retail operations.
• Assuring compliance with trademark policies.
• Assist with year-end inventory count of all merchandise at the end of fiscal year

• Interact with the public as required and direct them to the right person to get the information they are seeking
• Perform other duties as required.

• Associate’s degree or High School diploma with two years related retail experience and/or training.
• Advanced computer skills. Proficient use of Microsoft Word, Microsoft Excel and inventory software.
• Social media and website development experience.
• Excellent oral and written communication skills

• Must be able to pass a background check.
• Must have a valid driver’s license.
• Must be able to work weekends and holidays on occasion.
• Must be able to work Round-Up Week, plus all other events associated with the Pendleton Round-Up and Happy Canyon.
• Must be able to have a flexible work schedule.
• Must be able to lift up to 25 pounds on a repetitive basis, must be able to lift 50 pounds occasionally.
• Must be able to stand for extended periods of time.
• Must be able to negotiate stairs.

As a team member of The Pendleton Round-Up and Happy Canyon retail store, you’ll enjoy:

• Benefits: Medical, Dental, Vision, and Retirement Benefits
• Paid Time Off
• Salary Range: $16.00 - $20.00 per hour (DOE/DOQ)
• Fun and Fast paced work environment
• Great staff parties – a very important part of team building

That’s okay! If you are interested in one of the roles and believe you could be a good fit, we encourage you to apply!

The Pendleton Round-Up Association & Happy Canyon Company is an equal opportunity employer, and we value diversity. All aspects of employment will be based on merit, competence, performance, and business needs.

RIGHT TO CHANGE:

The Pendleton Round-Up Association and Happy Canyon Company retain the right to add to, delete or change the duties of the Assistant Retail Manager at any time.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Please send Application, Cover letter, and resume to:

The Pendleton Round-Up and Happy Canyon are looking for Box office event staff members to help us in the Box Office/Call Center with ticketing operations, and customer service during our busy summer of events and our big main event in September. These are seasonal, paid positions for the summer of 2023. The ideal term would be from May 20^th through September 29^th, but flexible upon prior approval and hire. You will be expected to complete a paid 3-day training event, and be available to work at all ticketed events by the Pendleton Round-Up & Happy Canyon Box Office including days leading up to the events. Opportunities for additional hours throughout the summer during non-event times.

Events include:

• Jackalope Jamboree (June 22^nd – June 24^th)
• Pendleton Whisky Music Fest (July 15^th)
• Pendleton Run, Concert, & Flat Track Race (July 20^th – 22^nd)
• Pendleton Round-Up & Happy Canyon (September 9^th – September 16^th)

Who We Are:

Since 1910 and 1916, The World Famous Pendleton Round-Up and Happy Canyon Night Show have been prestigious events the second full week of September and continue to be over a century later through their continued commitment to our community, heritage preservation, and volunteer stewardship.

Essential Duties and Responsibilities:

• Sell tickets to the general public in person and over the phone from the Box Office for multiple events through our online ticket platform.
• Hands on work in box office setting
• Ability to learn and master our ticketing system platform.
• Create an exceptional experience for all guests through a safe, clean, and friendly environment.
• Memorize all ticketed events, venues, seat maps, pricing, policies and general information.
• Balance monies at end of shift with Manager/Assistant Manager
• Follow all operational policies and procedures for box office operations
• Answer all questions in-person, over the phone and emails regarding the Pendleton Round-Up & Happy Canyon, tickets, and area information.
• Efficiently and effectively works with customers, Board members and other employees.
• Perform other duties as assigned.
• High Energy level

Specifications and Requirements for Job:

• Applicants age 16+required
• Prior customer service experience preferred; but not required
• A strong work ethic and positive attitude
• Be able to problem solve by using the provided resources
• Ability to remain poised and professional under pressure
• Ability to meet high standard of cleanliness and appearance
• Ability to work well with other staff members

Perks & Benefits:

• Hand-on, real life experience to help you hone your talents in customer service, sales, event planning, and logistics.
• These are hourly positions with a pay range between $13.00-$13.50 depending on experience and qualifications.
• Be a part of the growing number of additional summer events held within the organizations campus
• The chance to be part of two great organizations, which continue to give back to the youth, citizens, and different groups/organizations within their community for the greater good
• This is an opportunity to take on the challenge of working in a fast-paced, customer-driven non-profit that is an exciting, challenging and a fun environment!
• Flexible Schedule
• Be apart and attend this summer’s most exciting and fun events.
• Employee discount at retail store

Not sure if you qualify?

That’s okay! If you are interested in one of the roles and believe you could be a good fit, we encourage you to apply!

The Pendleton Round-Up Association & Happy Canyon Company is an equal opportunity employer, and we value diversity. All aspects of employment will be based on merit, competence, performance, and business needs.

Please send Application, Cover letter, and resume to: