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Careers at the Pendleton Round-Up

Pendleton Round-Up and Happy Canyon Retail Store and Main Office 
For general inquires, please email resumes to: careers@pendletonroundup.com

or U.S. Mail to:
Pendleton Round-Up Association
c/o Careers
PO Box 609
Pendleton OR 97801

ALL JOB POSTINGS REQUIRE A COMPLETED APPLICATION, COVER LETTER AND RESUME.


CURRENT JOB OPENINGS









Seasonal Ticket Staff

The Pendleton Round-Up and Happy Canyon are looking for seasonal ticket staff members to help us in the Box Office/Call Center with ticketing operations, and customer service in preparation for our busy summer of events and our big main event in September. These are seasonal, paid positions for the summer of 2022. One term will begin April 12th through September 30th and another term will be from June 1st through September 23rd. The expected commitment will be between 15-30 hours per week during regular business hours, with possible extended hours during event times. Note that during the summer months we are open on Saturdays. You will be expected to complete a paid 3-day training event, and be available to work at all ticketed events by the Pendleton Round-Up & Happy Canyon Box Office including days leading up to the events.

Events include:

  • Jackalope Jamboree (June 23rd – June 25th)
  • Pendleton Whisky Music Fest (July 9th)
  • Pendleton Run, Concert, & Flat Track Race (July 14th – 16th)
  • Pendleton Round-Up & Happy Canyon (September 10th – September 17th)

Who We Are:

Since 1910 and 1916, The World Famous Pendleton Round-Up and Happy Canyon Night Show have been prestigious events the second full week of September and continue to be over a century later through their continued commitment to our community, heritage preservation, and volunteer stewardship.

Essential Duties and Responsibilities:

  • Sell tickets to the general public in person and over the phone from the Box Office for multiple events through our online ticket platform.
  • Ability to learn and master our ticketing system platform.
  • Create an exceptional experience for all guests through a safe, clean, and friendly environment.
  • Memorize all ticketed events, venues, seat maps, pricing, policies and general information.
  • Balance monies at end of shift with Manager/Assistant Manager
  • Follow all operational policies and procedures for box office operations
  • Answer all questions in-person, over the phone and emails regarding the Pendleton Round-Up & Happy Canyon, tickets, and area information.
  • Efficiently and effectively works with customers, Board members and other employees.
  • Perform miscellaneous clerical duties such as typing, correspondence preparation and file maintenance.
  • Help with processing purchased ticket orders, by printing, processing, and mailing out tickets.
  • Perform other duties as assigned.
  • Applicants age 17+required; high school diploma and/or GED preferred, but not required
  • Experienced cash handling and strong math aptitude preferred
  • Strong customer service experience, with the aptitude to resolve conflicts as needed
  • Must be proficient in operating standard office equipment including photocopiers, fax machines and desk top computers.
  • Must be proficient with multiline telephones.Must demonstrate proper telephone etiquette and efficient processing of messages and telephone generated tasks.
  • Proficiency in Microsoft Office programs preferred
  • Experience in similar office setting preferred, but not required
  • Excellent written and verbal communication skills
  • A strong work ethic and positive attitude
  • Be detail-oriented and organized
  • Be able to problem solve by using the provided resources
  • Ability to remain poised and professional under pressure
  • Ability to meet high standard of cleanliness and appearance
  • Ability to work well with other staff members
  • Demonstrated ability to display discretion and maturity
  • Knowledge of Round-Up and Happy Canyon activities, history and other related events preferred, but not required
  • A valid driver’s license
  • Hand-on, real life experience to help you hone your talents in customer service, sales, event planning, and logistics.
  • These are hourly positions with a pay range between $12.50-$14.00 depending on experience and qualifications.
  • Be a part of the growing number of additional summer events held within the organizations campus
  • The chance to be part of two great organizations, which continue to give back to the youth, citizens, and different groups/organizations within their community for the greater good
  • This is an opportunity to take on the challenge of working in a fast-paced, customer-driven non-profit that is an exciting, challenging and a fun environment!

Specifications and Requirements for Job:

  • Applicants age 17+required; high school diploma and/or GED preferred, but not required
  • Experienced cash handling and strong math aptitude preferred
  • Strong customer service experience, with the aptitude to resolve conflicts as needed
  • Must be proficient in operating standard office equipment including photocopiers, fax machines and desk top computers.
  • Must be proficient with multiline telephones.Must demonstrate proper telephone etiquette and efficient processing of messages and telephone generated tasks.
  • Proficiency in Microsoft Office programs preferred
  • Experience in similar office setting preferred, but not required
  • Excellent written and verbal communication skills
  • A strong work ethic and positive attitude
  • Be detail-oriented and organized
  • Be able to problem solve by using the provided resources
  • Ability to remain poised and professional under pressure
  • Ability to meet high standard of cleanliness and appearance
  • Ability to work well with other staff members
  • Demonstrated ability to display discretion and maturity
  • Knowledge of Round-Up and Happy Canyon activities, history and other related events preferred, but not required
  • A valid driver’s license

Perks & Benefits:

  • Hand-on, real life experience to help you hone your talents in customer service, sales, event planning, and logistics.
  • These are hourly positions with a pay range between $12.50-$14.00 depending on experience and qualifications.
  • Be a part of the growing number of additional summer events held within the organizations campus
  • The chance to be part of two great organizations, which continue to give back to the youth, citizens, and different groups/organizations within their community for the greater good
  • This is an opportunity to take on the challenge of working in a fast-paced, customer-driven non-profit that is an exciting, challenging and a fun environment!

Not sure if you qualify?

That’s okay! If you are interested in one of the roles and believe you could be a good fit, we encourage you to apply!

The Pendleton Round-Up Association & Happy Canyon Company is an equal opportunity employer, and we value diversity. All aspects of employment will be based on merit, competence, performance, and business needs.

Please send Application, Cover letter, and resume to:

Corissa Schuening, Ticketing Manager
Pendleton Round-Up and Happy Canyon
1330 SW Court Ave.
Pendleton, OR 97801
tickets@pendletonroundup.com


~ OPEN UNTIL ALL JOBS ARE FILLED ~
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